This is great customer service??? On what planet?
This is a terrible company and the owner, Jennifer. is the worst customer relations person I've ever enountered! She is snotty, rude, very argumentative, inefficient and unbelievably unprofessional. Calling themselves V.I.P.
is a bad joke, the customer service is sub-standard at best. Inefficient and definitely NOT HELPFUL -- what an absolutely horrible experience we had. Jennifer did nothing but make the whole thing very stressful, we'd have been better off not using any agency at all.
Personally, I would like to see V.I.P. -- R.I.P.